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Account Representative
Service Delivery/Office Equipment/Client Associates
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Location: Kansas City, MO
Pay Rate: Contract: 18.1 to 18.10 $/hr
Salary: 37.65 to 37.65 K$/yr
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Position Type/ Job Duration: Contract 6 months +
Education Required: High School 
Years Experience Required: 0

Consumer Products
Job Posted: 6/22/2018
Should I worry about this date?
Apply Deadline: 06/28/2018 12:00:00 AM
Job #: 133458PJM
Job order status: Potential re-occuring - Client may not be actively seeking candidates
Relocation available: Not Available

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Account Support Representative needed to provide dedicated support to all Client Associate positions for a company that sells document solutions and services. Ideal candidates will have customer service experience and will want to be in a fast-paced, active environment. This is contract opportunity in Kansas City, MO.


  • Establish support coverage schedules with Managers and Site Coordinators.
  • Supports training of new employees, as required.
  • Supports asset redeployment initiatives (re-use, re-deploy, and disposition activities for office assets).
  • Ensures day to day interface with account key contacts is maintained during coverage support.
  • Work with account team to ensure the Value Assurance Process is current and up to date.
  • Maintain appropriate communication within assigned area of coverage to ensure peak workloads and absences are managed.
  • Performs timely submission of billing requirements with all associated reporting (XONE / Falcon)


  • 3+ years experience delivering services in a client environment.
  • Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet.
  • High School diploma or equivalent.
  • Printer/copier first level breakfix and production prints experience.


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