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Technical Support
HVAC/Customer Service/EPA HVAC
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Location: Columbia, SC
Pay Rate: Contract: 21.63 to 26.44 $/hr
Salary: 45.00 to 55.00 K$/yr
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Position Type/ Job Duration: Direct hire
Education Required: OPEN 
Years Experience Required: 5

Industry:
Mfg
Job Posted: 10/4/2017
Should I worry about this date?
Apply Deadline: 10/28/2017
Job #: 127936JTE
Job order status: Client is actively seeking candidates
Relocation available: Available


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HVAC Service Consultants are needed for a leading manufacturing organization. The HVAC Service Consultants are responsible for providing basic troubleshooting and installation assistance for HVAC/ R equipment, diagnose issues with circuits, and provide mechanical documentation to contractors. Qualified candidates must have 5+ years’ of experience in the installation and service of HVAC/R equipment, as well as strong written communication and customer service skills. An EPA HVAC certification is preferred. This is a direct hire position is located in Columbia, SC. Relocation assistance will be considered for qualified candidates.

Responsibilities for the Technical Support

  • Provide basic troubleshooting and installation assistance of HVAC/R equipment
  • Diagnose issues with refrigeration circuits, components and controls to guide callers to the appropriate resolution
  • Provide technical documentation to contractors, engineers and other personnel
  • Guide callers to the appropriate field personnel if first-hand attention is required
  • Document call information into the call-tracking database in the event additional follow-up is required

Requirements for the Technical Support

  • 5+ years' of experience in the installation and service of HVAC/R equipment
  • Strong written communication and customer service skills
  • EPA HVAC certification

Benefits for the Technical Support

  • Comprehensive Health Benefits
  • Career Growth Opportunities
 
 
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