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Customer Service Engineer
Troubleshooting/HVAC/R/Refrigeration Equipment
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Location: Fayetteville, GA
Pay Rate: Contract: 26.44 to 31.25 $/hr
Salary: 55.00 to 65.00 K$/yr
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Position Type/ Job Duration: Direct hire
Education Required: Associates Degree 
Years Experience Required: 5

Industry:
Mfg
Job Posted: 10/19/2017
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Apply Deadline: 10/31/2017
Job #: 134480CJR
Job order status: Client is actively seeking candidates
Relocation available: Not Available


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Immediate - Direct Hire Opening - for a Customer Service Engineer, specializing in HVAC/R - Ice Machine and Refrigeration Repair/Troubleshooting. This position a salaried role, with semi annual bonus and would be similar to a Field Service role, but with NO TRAVEL required. This person will provide advanced troubleshooting and problem resolution via the telephone to end users and field service technicians during installation and repair of ice makers and refrigeration equipment.

Responsibilities

  • Troubleshooting and diagnostic support to resolve product/equipment failure issues.
  • Works with client's internal team and customers to reduce downtime & coordinate machine servicing efforts.
  • Conducts extensive research to resolve issues, maintaining broad technical knowledge of existing and discontinued company products.

Requirements

  • 5 years experience troubleshooting and repairing ice makers and refrigeration equipment.
  • AS or BS in Engineering preferred with HVAC/R focus. Relevant working history will be highly considered.
  • Strong communications skills and ability to communicate technical issues.
  • Ability to read blueprints, drawings and models.

Benefits

  • Company benefits include healthcare, 401k, educational reimbursement and more.
  • Semi-annual bonus - Average is 8%
 
 
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Related Keywords refrigeration equipment. troubleshooting. field service, technician, ice machines, hvac/r, associates in mechanical engineering, blue prints, schematics, diagnostics for equipment failures
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