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Service Specialist
Service/PLC/Automation
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Location: Franklin, WI
Pay Rate: Contract: 28.85 to 31.25 $/hr
Salary: 60.00 to 65.00 K$/yr
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Position Type/ Job Duration: Direct hire
Education Required: Associates Degree 
Years Experience Required: 4

Industry:
Mfg
Job Posted: 12/15/2017
Should I worry about this date?
Apply Deadline: 12/25/2017
Job #: 135803APP
Job order status: Client is actively seeking candidates
Relocation available: Not Available


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Technical Support Rep needed for a global leader in the design and manufacture of high-speed packaging, filling and labeling equipment. These positions will be responsible for providing technical support via phone and email to customers and Service Techs working in the field.

Responsibilities

  • Provide electrical support via phone/e-mail to customers and field service technicians.
  • Analyze fault descriptions submitted by customers/service technicians to provide solution proposals.
  • Track progress of the troubleshooting and follow-up with customer/service technician to verify sustainability of problem solution.

Requirements

  • Solid knowledge of industrial automation and controls (Allen-Bradley mandatory, Siemens preferred), Human Machine Interfaces (HMI) and electrical schematics.
  • SAP Business Systems experience is appreciated.
  • Bottling industry preferred, otherwise equivalent position in maintenance with focus on controls and automation. Methodical troubleshooting capabilities a must.

Benefits

  • Industry leading benefits package
  • OT Pay
 
 
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Related Keywords field service,field services,field support,field technician,service technician
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