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Technical Support Engineer
Electro-Mechanical/Service/Training
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Location: Watertown, WI
Pay Rate: Contract: 24.04 to 28.85 $/hr
Salary: 50.00 to 60.00 K$/yr
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Position Type/ Job Duration: Direct hire
Education Required: Associates Degree 
Years Experience Required: 3

Industry:
Mfg
Job Posted: 12/16/2017
Should I worry about this date?
Apply Deadline: 01/02/2018
Job #: 135946PAW
Job order status: Client is actively seeking candidates
Relocation available: Not Available


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Product Technical Support Rep. needed for a growing manufacturer in Jefferson County, WI. In this role you will be responsible for providing electro-mechanical troubleshooting support as well as develop and conduct training programs for frontline service teams.

Responsibilities

  • Product Technical Support Specialist is a member of the 2nd tier product specialist team, which provides technical expertise to the frontline service delivery teams.
  • Develop and conduct programs to train frontline service teams in the installation, programming, safety, maintenance, and repair of equipment, products, and systems.
  • Respond quickly and effectively to request for assistance from frontline teams and supporting service operations.
  • Collaborate with central & regional Service leadership to develop solutions, establish standards, and drive best practices to deliver improvements in service delivery, product quality.

Requirements

  • Proven experience as a technical trainer and knowledge of modern training techniques and tools in technical subjects.
  • Degree in relevant technical field or equivalent military experience, or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Electro-mechanical experience and skills in service or manufacturing environment.

Benefits

  • Comprehensive benefits package available
 
 
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Related Keywords field service, field services, field support, field technician, service technician
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